Pet House USA About Us

About Us

Pet House USA  is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At Pet House USA, we love pets, and we believe pets make us better people. Every day with every connection, Pet House USA  passionate associates help bring pet parents closer to their pets so they, together, can live more fulfilled lives. This vision impacts everything we do for our customers, the way we support our associates and how we give back to our communities.

Pet House USA operates approximately 1,650 pet stores in the United States, Canada and Puerto Rico, as well as more than 200 in-store Pet House USA  PetsHotel® dog and cat boarding facilities. The retailer provides a broad range of competitively priced pet food and products, as well as services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp™ and pet adoption.

Pet House USA , PetSmart Charities® and PetSmart Charities® of Canada work with nearly 4,000 animal welfare organizations to bring adoptable pets into stores so they have the best chance possible of finding a forever home.

Through this in-store adoption program and other signature events, Pet House USA  has facilitated more than 9 million adoptions, more than any other brick-and-mortar organization.